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IT/Engineering Systems Analyst

San Jose Iturbide, GUA, MX, 37980

Your Career Begins at Timken 
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken.  Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.

Purpose and Scope

The System Analyst is primarily responsible for providing IT support in a fashion that ensures efficient operations and system compliance. This includes functional and technical guidance on both projects and on-going support requirements for a highly automated manufacturing operation.



  • Focused support of Shop Floor Information System and PC controlled manufacturing equipment and gauges.
  • Shop floor networking of manufacturing equipment.
  • Ensure accurate and efficient delivery of electronic information from Corporate Systems to manufacturing operations.
  • Site Support for IT Hardware-Deployment, trouble-shooting, break-fix of equipment including computers, monitors, printers etc. at the site.
  • Troubleshooting of network issues (Hardware and Software issues)
  • Resolve hardware or network equipment issues in a timely fashion, either directly or working with others, to include technical support areas of backup and disaster recovery for the equipment.
  • Maintain and backup various databases of information connected to manufacturing process.
  • Lead and coordinate systems project with local and corporate engineering teams.
  • Provide cross functional support and direction on the use of technology tools.
  • Support business projects across functional groups- Collaborate and gather feedback from other work-streams within the facility to determine prioritization of tasks to align IT work with Business Strategy.
  • Possess and understanding of the business relationships between multi-functional groups including corporate systems and/or divisional groups.
  • To administer the network communications between the plant and corporate office.
  • To provide system support and programming where needed in this facility.
  • To understand the plant's information flow, both manual and automated and their dependencies, and provide continual support and improvement in this flow.
  • Leads and/or coordinates significant projects including scope, timing, cost, and communication at the various stages of the project to different stakeholders.
  • Leverage technology and facility design to improve business/distribution operations.
  • Responsible for carrying out assignments requiring the development of new or improved processes-job duties could include deployment of new or replacement hardware in the facility.
  • Be able to evaluate and make decisions on computer equipment operating system, and/or program problems that are used at the facility. Some of the issues will require working on equipment or software that may have many variables that are unknown (Assist personnel with installation configuration and ongoing usability of 
  • system hardware and software, Troubleshoot hardware and software issues in person, remotely and via phone)
  • Responsible for ensuring compliance with company policies including, but not limited to user access, quarterly reviews, system backup, off-site storage, disaster recovery and Sarbanes Oxley compliance.
  • Utilizes techniques, technologies and implementation methods to deliver prescribed levels of service and drives process improvement in all components of the Timken architecture (server management, network management and application delivery) on time.
  • Resolve hardware or network equipment issues in a timely fashion, either directly or working with others, to include technical support areas of backup and disaster recovery for the equipment
  • Install printers (hardware and software) in mfg. areas.
  • Install Replace computers in mfg. areas.
  • Troubleshoot and repair printers in mfg area.
  • Troubleshoot and repair network issues in mfg area.
  • Troubleshoot network issues in mfg area, to include wireless access points, cabling etc.
  • Install various hardware, pull network cable for new equipment installation; oversee contractors performing work.
  • Maintain organized, clean work environment to include computer storage room.
  • Perform Preventive Maintenance on printers in mfg area.


Education / Experience

  • Preferred – Bachelor’s Degree in  IT/Systems Engineer  with 3+ years’ experience in related field.

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Join one of the World’s Most Ethical Companies® – an honor we’ve received ten times.


The Timken Company designs a growing portfolio of engineered bearings and power transmission products that improve the reliability and efficiency of global machinery and equipment to move the world forward. Timken posted $3.8 billion in sales in 2019 and employs more than 17,000 people globally, operating from 42 countries.

Why Choose Timken?

  • Over a century of knowledge and innovation
  • A culture of top performance
  • A global, diverse environment
  • Products that contribute to a sustainable world
  • A conviction to improve communities around us
  • Competitive salary and benefits

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