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Personal and Professional Growth


Technical Support Engineer

Miamisburg, OH, US, 45342


Your Career Begins at Timken 
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken.  Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.

The Technical Support Engineer is responsible for consultancy & technical support to inside back office colleagues, Field Service Engineers (FST’s), and customers concerning products, product groups and ranges within United States

 

Essential Responsibilities:

  • Provide customers, importers and branches with technical support;

  • Act as 2nd level support to technical organization

  • Defining product assembly’s for the benefit of quotes or orders according to internal procedures   

  • Preparing, implementing and documenting test settings, including advice to sales department    and customers.

  • Field service and diagnosis

  • Maintaining contacts with customers, importers and branches

  • Contribute and suggest continuous product improvement or cost savings

  • Setting up and providing technical training to new engineers and customers

  • Supervising and approving technical documentation

  • Manage and record product specifications (both internal and external) of the product range

  • Initiating product improvements

  • Monitoring quality and complaints

  • Advising Sales regarding application of products in different market segments

 

Technical and Functional Skills:

  • Software knowledge and experience with MS Office suite

  • Practical technical insight and experience

  • Accurate and solution-oriented

  • Knowledge of the various markets and products applications with a strong background in industrial applications.

  • Good communication skills, both verbally and written.

  • Knowledge and/or affinity with ERP systems

  • Mechanical/technical aptitude

 

Qualifications:

 

Bachelors Degree with 5 years experience. 

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.


Join one of the World’s Most Ethical Companies® – an honor we’ve received ten times.


 


The Timken Company designs a growing portfolio of engineered bearings and power transmission products that improve the reliability and efficiency of global machinery and equipment to move the world forward. Timken posted $3.8 billion in sales in 2019 and employs more than 17,000 people globally, operating from 42 countries.

Why Choose Timken?

  • Over a century of knowledge and innovation
  • A culture of top performance
  • A global, diverse environment
  • Products that contribute to a sustainable world
  • A conviction to improve communities around us
  • Competitive salary and benefits

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Nearest Major Market: Dayton
Nearest Secondary Market: Cincinnati

Job Segment: Technical Support, Engineer, Testing, ERP, Technical Support Engineer, Technology, Engineering